About the Company

We are a family owned and locally operated full service home health care agency serving the residents of Western New York.  We assist clients in maintaining their daily living and provide companionship to those in need.
Health Force has been making quality patient care its priority since 1985.  Our aides, companions and nurses provide home care service with care, compassion and a genuine desire to make a difference in the lives of their patients.  We believe an essential part of providing the highest levels of quality care to our clients is maintaining the best team to serve them.  Our employees become  a part of our client's lives and we take that seriously.  We practice 360 degrees of caring, which means we care for our clients, care for our employees and care for our community.

We are looking for a full-time Social Worker to provide service coordination/case management to a diverse client population that desires to live in the community, rather than a nursing facility and are seeking New York State Department of Health Waiver Services. We offer competitive salary and benefits package.

Qualifications:
The successful candidate will be proficient in assessment, knowledge of community resources, advocacy and skilled in documentation.  Master in Social Work preferred, but will consider Bachelor of Social Work with previous Social Work experience.  TBI and NHTD Waiver Program experience is a plus.

Job Duties (include, but are not limited to the following):

•  Assists the physician and other team members in understanding the significant social and emotional factors related to the patient’s health problems.
•  Assesses psychosocial situation of patient/caregivers referred to the home health agency. Assists them to understand and follow the medical recommendations made by the home    health team in order to restore the patient to the optimum social and health adjustment within the patient’s capacity. 
• Carries out social evaluations and participates in the development of the plan of care. 
• Provides information and referral services for Agency patients and families regarding practical and environmental needs.
• Provides information to patients and families on financial assistance programs and resources. 
• Assists the patient and family with personal and environmental difficulties which pre-dispose toward illness or interfere with obtaining maximum benefits from medical care. 
• Serves as liaison between patients or families and community agencies.
• Maintains collaborative relationships with Home Health Agency staff to support patient care.
• Maintains and develops contact with public and private agencies as resources for patients and staff. Uses state hotline appropriately in crisis situations. 
• Works with patient families as needed to provide the best care for the patient.
• Utilizes appropriate community resources. 
• Participates in discharge planning.
• Participates in educational and agency quality assurance programs as applicable.
• Acts as a consultant to home health care staff inter-disciplinary team members.
• Confers with the family, referring physician, and other agency professional staff to obtain information to promote coordinated, efficient, and quality patient care.
• Performs and submits required documentation of patient’s evaluations, plan of care, clinical notes, and progress reports, summaries along with changes in orders. All patient visit notes must be turned in the next scheduled work day, not to exceed forty-eight (48) hours. 
• Complies with Homecare Agency’s Compliance Plan.
• Complies with Homecare Agency’s Infection Control Policies.
• Complies with Homecare Agency’s HIPAA Policies.

Required Competencies

• Equipment and Supplies: Prudent and efficient use of routine office supplies and equipment. Prudent and efficient use of routine medical supplies, sphygmomanometer and stethoscope, and equipment. All the preceding items should be protected from theft and weather at all times.
• Must demonstrate basic knowledge of all job duties in the Medical Social Worker description. Must have the ability to follow instructions from the physician, Director/Agency Supervisor and other professional staff. Ability to communicate effectively with managers, patients, families and co-workers. 
• Must have effective means of transportation, which will enable employee to make visits to patients’ homes if needed. 
• Must be able to assess safety of home situations for self, patients, and other staff members, including physical and psychological dangers. Must have the ability to effectively cope with patients, families and all others with varying backgrounds, socioeconomic conditions, and value judgments. Skills include the ability to use cognizant approach to problem solving in delivering patient care with considerations being given to the patient’s past experience, finances and other resources. Skills are needed to assess both physical and psychological needs of patients and institute the appropriate intervention. Must possess ingenuity to handle medical and situational emergencies. 
• Maintains confidentiality of information relating to patient. 
• Physical Demands: Must be able to complete all physical demands of the job, which may include, but not be limited to: the ability to lift and transfer patients, carry supplies, and read normal typewritten print. Have corrected vision and hearing within normal range and have manual dexterity with normal range of motion of all extremities. 
• May be requested to work weekends, holidays, and occasional overtime. Must be able to work alone without usual support systems immediately available in acute care settings. 
• Must have the ability to deal with abrupt schedule changes and to maintain objectivity in coping with the stress of working with acute, chronic and terminally ill patients. 
• Work Ethic: Complies with the Homecare Agency dress code, projects a professional attitude toward self, patients, and other staff members, and follows department public relation policies regarding outside speaking and professional affiliations, clearing all such requests through Homecare Agency. 

 About the Company

We are a family owned and locally operated full service home health care agency serving the residents of Western New York.  We assist clients in maintaining their daily living and provide companionship to those in need.
Health Force has been making quality patient care its priority since 1985.  Our aides, companions and nurses provide home care service with care, compassion and a genuine desire to make a difference in the lives of their patients.  We believe an essential part of providing the highest levels of quality care to our clients is maintaining the best team to serve them.  Our employees become  a part of our client's lives and we take that seriously.  We practice 360 degrees of caring, which means we care for our clients, care for our employees and care for our community.

We are looking for a full-time Social Worker to provide service coordination/case management to a diverse client population that desires to live in the community, rather than a nursing facility and are seeking New York State Department of Health Waiver Services. We offer competitive salary and benefits package.

Qualifications:
The successful candidate will be proficient in assessment, knowledge of community resources, advocacy and skilled in documentation.  Master in Social Work preferred, but will consider Bachelor of Social Work with previous Social Work experience.  TBI and NHTD Waiver Program experience is a plus.

Job Duties (include, but are not limited to the following):

•  Assists the physician and other team members in understanding the significant social and emotional factors related to the patient’s health problems.
•  Assesses psychosocial situation of patient/caregivers referred to the home health agency. Assists them to understand and follow the medical recommendations made by the home    health team in order to restore the patient to the optimum social and health adjustment within the patient’s capacity. 
• Carries out social evaluations and participates in the development of the plan of care. 
• Provides information and referral services for Agency patients and families regarding practical and environmental needs.
• Provides information to patients and families on financial assistance programs and resources. 
• Assists the patient and family with personal and environmental difficulties which pre-dispose toward illness or interfere with obtaining maximum benefits from medical care. 
• Serves as liaison between patients or families and community agencies.
• Maintains collaborative relationships with Home Health Agency staff to support patient care.
• Maintains and develops contact with public and private agencies as resources for patients and staff. Uses state hotline appropriately in crisis situations. 
• Works with patient families as needed to provide the best care for the patient.
• Utilizes appropriate community resources. 
• Participates in discharge planning.
• Participates in educational and agency quality assurance programs as applicable.
• Acts as a consultant to home health care staff inter-disciplinary team members.
• Confers with the family, referring physician, and other agency professional staff to obtain information to promote coordinated, efficient, and quality patient care.
• Performs and submits required documentation of patient’s evaluations, plan of care, clinical notes, and progress reports, summaries along with changes in orders. All patient visit notes must be turned in the next scheduled work day, not to exceed forty-eight (48) hours. 
• Complies with Homecare Agency’s Compliance Plan.
• Complies with Homecare Agency’s Infection Control Policies.
• Complies with Homecare Agency’s HIPAA Policies.

Required Competencies

• Equipment and Supplies: Prudent and efficient use of routine office supplies and equipment. Prudent and efficient use of routine medical supplies, sphygmomanometer and stethoscope, and equipment. All the preceding items should be protected from theft and weather at all times.
• Must demonstrate basic knowledge of all job duties in the Medical Social Worker description. Must have the ability to follow instructions from the physician, Director/Agency Supervisor and other professional staff. Ability to communicate effectively with managers, patients, families and co-workers. 
• Must have effective means of transportation, which will enable employee to make visits to patients’ homes if needed. 
• Must be able to assess safety of home situations for self, patients, and other staff members, including physical and psychological dangers. Must have the ability to effectively cope with patients, families and all others with varying backgrounds, socioeconomic conditions, and value judgments. Skills include the ability to use cognizant approach to problem solving in delivering patient care with considerations being given to the patient’s past experience, finances and other resources. Skills are needed to assess both physical and psychological needs of patients and institute the appropriate intervention. Must possess ingenuity to handle medical and situational emergencies. 
• Maintains confidentiality of information relating to patient. 
• Physical Demands: Must be able to complete all physical demands of the job, which may include, but not be limited to: the ability to lift and transfer patients, carry supplies, and read normal typewritten print. Have corrected vision and hearing within normal range and have manual dexterity with normal range of motion of all extremities. 
• May be requested to work weekends, holidays, and occasional overtime. Must be able to work alone without usual support systems immediately available in acute care settings. 
• Must have the ability to deal with abrupt schedule changes and to maintain objectivity in coping with the stress of working with acute, chronic and terminally ill patients. 
• Work Ethic: Complies with the Homecare Agency dress code, projects a professional attitude toward self, patients, and other staff members, and follows department public relation policies regarding outside speaking and professional affiliations, clearing all such requests through Homecare Agency.